Product & Stock

When will my pre-order be shipped?

Your pre-order will be shipped to arrive on the confirmed release date from our suppliers. Pre-order dates are subject to change, though we strive to keep the product pages with the most accurate release date information as possible.


How much does it cost to send my pre-order?

Pre-order delivery will be charged at the standard delivery rate for that game. If a pre-order item is purchased alongside a game that is already in stock, your order won't be dispatched until the pre-order title has been released.

If you wish to receive the in-stock items sooner, please place a separate order for those games.


My pre-order release date keeps changing – why is this?

Pre-order release dates are determined by the manufacturers of the game and completely beyond our control sadly. We will always strive to keep customers updated on their pre-order release date with the most accurate information we can provide as to expected release dates.


What language does my game come in?

In the event that we supply a non-English language game, this will be explicitly stated in the title or product description, otherwise our games will always come in English as the primary language. Please note certain games will come with multi-language instructions.