Payment

All prices are displayed and charged in Great British Pounds (GBP) and include VAT where appropriate. You can use your debit or credit card to make payments to Zatu Limited using Stripe’s secure payment system. PayPal payments are also accepted.

Delivery

We attempt to dispatch all orders within 24 hours Monday to Friday, not including public holidays. At busy periods this time may vary.

Standard shipping charges are based on the total weight of the order, and are therefore reflective of the cost of shipping the items in the basket.

Most orders are delivered by Royal Mail and are estimated for delivery in 2-5 working days. Expedited delivery is also offered on many items at an additional cost- this is dependent on stock availability.

Delivery to non UK mainland and international addresses is also available at an additional cost. If alternative delivery options are available on the item you are purchasing, additional costs will be added at the checkout upon your selection.

It is possible for us to ship worldwide, so if the country you are hoping to receive an order in is not available for selection, please feel free to get in touch to see if we can help.

If your delivery is late, or you have any other concerns feel free to fill out our contact form. You can also give us a call on our freephone number 0800 007 5444, or email team@zatu.co.uk. Alternatively, please see our Terms & Conditions for more information.

Holiday Delivery

Christmas Delivery

As standard, all Christmas shipping costs include standard UK delivery which is estimated at 2 -5 working days. This time may be slightly longer over the Christmas period and unfortunately Zatu cannot guarantee this due to unforeseen Royal Mail delays over the festive period.

Order before: Will I get it before Christmas?

17th December Your order should certainly arrive before the man in the red suit does.

20th December There is a good chance it will be under the tree on the morning of the 25th.

22nd December We can’t promise you will get your order before the big day – there is a high chance you won’t.

All cut-offs are at 16:00 GMT except if stated otherwise. If you wish to pay more for expedited delivery, please don’t hesitate to contact us on 0800 007 5444.