Thames & Kosmos | Zatu Games

Excellent

Zatu Games is rated 4.86 based on 13104

Reviews

Michael

This is my 2nd order with ZATU Games and I want to describe my experience with them in some detail: Delivery: Fast and reliable, the ordered items are shipped quickly and all neccessary information (tracking) is shared, therefore 100% transparent 5/5 stars Contact: First I was a bit doubtful as a german customer (sorry for my bad english) because of stress with customs and delivery times through BREXIT concerns. However, after sending my questions I just had a good feeling. Friendly cusomter support, quick answers and an always welcoming feeling made it a joyful experience for me to wait for my packages and I am literally an impatient guy 5/5 stars Assistance: I just wanted to separate the overall impression of the customer support from a detailed impression after a delayed package at customs: They shared tracking information, contacted Royal Air Mail for me and helped me to find the package information. After all the work they had, they refunded me without hesitation to help me out of my situation. 5/5 stars Products: Perfect condition, not even a scratch on the product! In addition one of the widest product ranges in board games I had ever seen and always welcoming if you want to recommend another game to add to their store! I know, I repeat myself but I can just say: It's a joy to play their games and order there! 5/5 stars I am happy to be a Zatu customer and can't wait for christmas to come! Best wishes and stay healthy!

This is my 2nd order with ZATU Games and I want to describe my experience with them in some detail: Delivery: Fast and reliable, the ordered items are shipped quickly and all neccessary information (tracking) is shared, therefore 100% transparent 5/5 stars Contact: First I was a bit doubtful as a german customer (sorry for my bad english) because of stress with customs and delivery times through BREXIT concerns. However, after sending my questions I just had a good feeling. Friendly cusomter support, quick answers and an always welcoming feeling made it a joyful experience for me to wait for my packages and I am literally an impatient guy 5/5 stars Assistance: I just wanted to separate the overall impression of the customer support from a detailed impression after a delayed package at customs: They shared tracking information, contacted Royal Air Mail for me and helped me to find the package information. After all the work they had, they refunded me without hesitation to help me out of my situation. 5/5 stars Products: Perfect condition, not even a scratch on the product! In addition one of the widest product ranges in board games I had ever seen and always welcoming if you want to recommend another game to add to their store! I know, I repeat myself but I can just say: It's a joy to play their games and order there! 5/5 stars I am happy to be a Zatu customer and can't wait for christmas to come! Best wishes and stay healthy!

18 hours ago

Michael

This is my 2nd order with ZATU Games and I want to describe my experience with them in some detail: Delivery: Fast and reliable, the ordered items are shipped quickly and all neccessary information (tracking) is shared, therefore 100% transparent 5/5 stars Contact: First I was a bit doubtful as a german customer (sorry for my bad english) because of stress with customs and delivery times through BREXIT concerns. However, after sending my questions I just had a good feeling. Friendly cusomter support, quick answers and an always welcoming feeling made it a joyful experience for me to wait for my packages and I am literally an impatient guy 5/5 stars Assistance: I just wanted to separate the overall impression of the customer support from a detailed impression after a delayed package at customs: They shared tracking information, contacted Royal Air Mail for me and helped me to find the package information. After all the work they had, they refunded me without hesitation to help me out of my situation. 5/5 stars Products: Perfect condition, not even a scratch on the product! In addition one of the widest product ranges in board games I had ever seen and always welcoming if you want to recommend another game to add to their store! I know, I repeat myself but I can just say: It's a joy to play their games and order there! 5/5 stars I am happy to be a Zatu customer and can't wait for christmas to come! Best wishes and stay healthy!

This is my 2nd order with ZATU Games and I want to describe my experience with them in some detail: Delivery: Fast and reliable, the ordered items are shipped quickly and all neccessary information (tracking) is shared, therefore 100% transparent 5/5 stars Contact: First I was a bit doubtful as a german customer (sorry for my bad english) because of stress with customs and delivery times through BREXIT concerns. However, after sending my questions I just had a good feeling. Friendly cusomter support, quick answers and an always welcoming feeling made it a joyful experience for me to wait for my packages and I am literally an impatient guy 5/5 stars Assistance: I just wanted to separate the overall impression of the customer support from a detailed impression after a delayed package at customs: They shared tracking information, contacted Royal Air Mail for me and helped me to find the package information. After all the work they had, they refunded me without hesitation to help me out of my situation. 5/5 stars Products: Perfect condition, not even a scratch on the product! In addition one of the widest product ranges in board games I had ever seen and always welcoming if you want to recommend another game to add to their store! I know, I repeat myself but I can just say: It's a joy to play their games and order there! 5/5 stars I am happy to be a Zatu customer and can't wait for christmas to come! Best wishes and stay healthy!

18 hours ago

Marco

Amazing product on a fast delivery for a very good price? I'm sold.

Amazing product on a fast delivery for a very good price? I'm sold.

1 day ago

Anonymous

Very pleased with the. Speed of delivery items always arrive perfect happy customer would highly recommend

Very pleased with the. Speed of delivery items always arrive perfect happy customer would highly recommend

1 day ago

Anonymous

Excellent! Best game shop, highly recommended!

Excellent! Best game shop, highly recommended!

1 day ago

Denise

Amazing prices, fast delivery, a huge amount of choice and when you do need to talk to customer services they are so friendly and helpful I would highly recommend Zatu games to anyway it’s the best website I’ve ever discovered

Amazing prices, fast delivery, a huge amount of choice and when you do need to talk to customer services they are so friendly and helpful I would highly recommend Zatu games to anyway it’s the best website I’ve ever discovered

1 day ago

hilayda

ordered a card game on here to play with my friends, we loved it!!! also came with a lot ot coupons i will be using!! 10/10 love love love this and will be recommending

ordered a card game on here to play with my friends, we loved it!!! also came with a lot ot coupons i will be using!! 10/10 love love love this and will be recommending

1 day ago

Dean

A recent return to gaming has seen me use this company frequently. A wealth of choice, great prices and speedy and safe delivery have ensured the decision was a good one. I cannot recommend Zatu highly enough. Take advantage of their reward scheme!

A recent return to gaming has seen me use this company frequently. A wealth of choice, great prices and speedy and safe delivery have ensured the decision was a good one. I cannot recommend Zatu highly enough. Take advantage of their reward scheme!

2 days ago

Anonymous

Great customer service. Game arrived without any dents.

Great customer service. Game arrived without any dents.

2 days ago

Steven

Excellent range of products, the victory point scheme makes return purchases even better value

Excellent range of products, the victory point scheme makes return purchases even better value

2 days ago