What to do about website errors, glitches etc?

Unfortunately, pesky tech errors can sneak on to the site every now and then. In the event that these occur and effect your experience, please email us detailing the issue, the device and browser you are using, and any screenshots if possible. The more info we have, the faster we can resolve any potential issues!


When are Zatu Games open?

The Zatu Games online store is open 24/7, 365 days a year! Our customers can order at any time. Meanwhile, our helpful customer services team can take your calls between 9am and 5pm, Monday to Friday. Our shop, which is based just outside Norwich, is also open between the hours of 9am and 5pm, Monday to Friday*.


Where is Zatu Games located?

Zatu Games can be found in the village of Taverham, around six miles outside the city centre of Norwich, Norfolk. Put the following address into your Sat-Nav:

Unit 10c
Longs Business Centre
232 Fakenham Road


*Our shop is usually open Monday to Friday, 9am to 5pm. Unfortunately as of (31/01/2019) we are currently closed whilst we begin to relocate to our new shop. This change will take roughly 2 months, but keep your eyes peeled to the usual Zatu channels for further updates!


We look forward to seeing you and your friends very soon!